How can you do this for free?
We are a communications company, and like most internet access services
providers, we make a little money on the call traffic.
What's an easy way to get started with live call divert?
Just login and select the 'Number Divert'
tab. Click on Home, Office, or Mobile to divert your number to that destination.
Are there any hidden charges?
There are no bills, no contracts, no credit checks, no admin fees, no obligation
to purchase a hidden product. When you get the account thats it.
The only obligation is that you use the account.
What kind of numbers are these Unified Messaging accounts
The most recent accounts will have 070058 or 070059 prefixes, 070058 numbers
are charged at BT´s D rate and can divert to UK landlines only and
070059 numbers are charged at BT´s K rate and are more flexible as they
can can divert calls abroad and to mobile phones.
Call costs at BT's 'D' rate - 9.8p, 9.8p, 16.7p incl VAT (weekends, night,
day) pence per minute before discount.
Call costs at BT´s 'K' rate - 12.5p, 25p, 37.5p incl VAT (weekends,
night, day) pence per minute before discount.
Calls from other types of phones are approximately the same as calling a
How big are the the messages
We use the Real-Audio format. This is a good balance between quality and
compactness. The average short phone message is about 10 secs, and 20 secs
is quite a long message. Our system will by default take messages up to 2
minutes but you can choose to increase this if you want, but that is a very
You should allow about 2KBytes per second, and this means that on a good
line your message will download twice as fast as it takes to play.
We have recently addes the option to receive voicemail in .WAV or MP3 formats
if you prefer.
Fax varies with the page contents. There is also the option to have the fax
"zipped". If the page has pictures/halftones or comes from a dirty fax machine,
or paper that is not white, then the amount of "information" rises. We deliver
the fax dot for dot as we receive it. A faxed page of text with a signature
at the end would take about 30-40KBytes so that on a good dial up internet
connection each page takes about 10 seconds, assuming that it has been "zipped".
What software systems can I use it with?
We have tested the applications on IE4 and Netscape 4.5 onwards.
You can use any email software that allows you to receive file attachments
to emails. Our recommended email software programs are Outlook Express and
Netscape Messenger, which are included in their respective version 4 browsers.
Fax Viewing on a PC
You can use Win95, Win98 or WinNT 4.0 or later. These operating systems have
a program called Imaging with which you can view your faxes (you can open
it by going to
In the Windows 98 version of Imaging you should set the default to Imaging
mode (<tools>/<General Options>/[_I_maging]).
Fax Viewing on a Mac and others
Please contact us with details of your operating system, and any other
information that will help us to help you.
Voice Message Playback
When someone leaves you a voice message it is quickly sent to your email
address as RealAudio (*.ra) or alternatiively a *.wav or *.mp3 file attached
to an email. To playback your voice messages you will need;
You can also listen to your messages from any phone by dialling your control
A sound card
Speakers or headphones
Either RealAudio, RealPlayer, or RealPlayerG2. These software programs can
all playback files with a *.ra extension. If you don't have this software,
don't worry, after you have signed up you will receive instructions on how
to get hold of it. Alternativel, if you can play *.wav or *.mp3 files you
can choose to receive voicemail in these formats instead.
How do I control it?
You can control it through a phone line, there are voice "menus" with help
Also there are also WWW controls, so you can see a graphic of how your account