- Non-verbal behaviour
- Do you tend to adopt a 'closed manner when addressing the student, for example. arms folded'.'
- Do you use eye contact?
- Do you smile a lot?
- Is your voice harsh and aggressive?
- Listening skills
- Do you allow yourself to be distracted?
- Are you able to guess the student's feelings when he/she talks to you?
- Do you 'feedback' to the student the feelings you guess?
- Are you able to paraphrase the student's words as an aid to empathy?
- Establishing trust
- Are you able to show the student that you trust him/her?
- Are you able to express your own feelings freely?
- Do the students know the kind of person you are?
- Do you communicate that you are interested in the student as a person?
- Being positive
- Are you able to manage difficult behaviour without reducing self-esteem?
- Are you able to change your negative thoughts to positive ones?
- Do you find yourself using more negative than positive phrases?
- Do you have a wide variety of positive phrases and words or only a few?
- Developing expectancies
- Do you communicate that you have confidence in the student's ability to learn?
- Do you communicate that you expect the student to behave appropriately?
- Are you able to communicate expectancies without `commands' and without ‘preaching'?
- Are you able to encourage independent thinking in the student?
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