Information Technology
In addition to writing occasional articles about information technology, I have produced a number of paper user manuals and documentation for various packages. On some of these projects the developer(s) was available for consultation - in other cases it was a matter of learning the application from scratch and then getting on with it! The applications vary widely and they include:
  • A desktop publishing program
  • A financial system for the Lloyd's insurance market
  • A software development tool
I have also created screens for on-line help systems, most notably on a very large application developed to automate the marine insurance market, thereby increasing efficiency and cutting costs by a significant margin. Equally interesting, but very different, were help screens for an electronic personal information manager designed to encompass all the people, meetings, client contacts and events within a business organisation.
IT work