Dear Renata,
I just received a packet of information I requested from the
British Heritage Magazine about the Hamlet UK apartments. I
first stayed in your apartment in 1996, and have since recommended
it to many of my friends. My family and I also stayed for a
week during Easter week 2005 and it is so nice to have a comfortable
place to stay. I love the security of the complex, and the wonderful
areas to explore.
My granddaughter was so thrilled that we had a "nice home"
to live in while we did our sightseeing.
I have just sent two different couples to rent apartments from
you. One couple is renting your place in March this year, and
another couple is coming over in May. I am so happy to have
this recent information about Hamlet so I can pass it along
to people that ask me about London.
To me, St. Katharine's Marina is the best place
to be. I've spent time in many London hotels over the last 25
years, and nothing compares to your wonderful accommodations.
I'm hoping to get back to the UK in the next year or so. I'll
certainly call you when I know the exact dates, and in the meantime,
I'll send my friends over.
Janet from MN, USA January 2006
Dear
Renata,
We are now back home in Australia having spent two wonderful
weeks at St Katherine's Dock. Thank you for arranging my surprise!
How thoughtful of you! Walking in and finding a bottle of Champagne
and card was just wonderful. Thank you again! David and I sat
on the balcony, enjoyed the view and drank with lots of enjoyment.
What a find you have in Mark! He was so welcoming and courteous
and after settling us in, assured us he was only a phone call
away. This was very self assuring. I did leave him a little
thank you note, but if you have the opportunity, will you please
thank him again? The apartment was spotlessly clean, very attractively
furnished I especially appreciated the linen on the beds and
the china in the kitchen. My David is not usually a good traveler
and he had not stayed here before. He loved it! Mind you, the
boats were a great attraction! He told me we'll be back! (The
reject china shop man will be very pleased).
Thank you again. take care of those beautiful children of yours!
enjoy! They grow up so quickly.
With fond regards.
Judith
Mark,
Here is the mail that came to #9. Thank you for meeting me and
letting me in. We enjoyed our stay. This is a great location
to be while in London. Perhaps one day we will return.
Lucy & Richard Wood
Dear Renata,
How grateful I am that you came to my rescue with an email message
for Bob concerning the loss of the VISA card. After a moment
of panic I realized we had an excellent resource available in
both Carol and you. The card was void immediately and no invalid
charges have come through. Daughter Judy and I had a great time
not only with our visit, but the apartment as well. We have
a stunning panoramic picture of the Marina taken from the balcony
and all who see it (plus other pictures of the apartment) are
duly impressed. Your smooth running organization is a real plus
for overseas travelers.Glad to see Dave waiting at Gatwick after
the long flight, and what a surprise, he is from Mundesley,
just as my next door neighbor is here in Nebraska. She couldn't
believe it, as he couldn't. 91 Burr Close was just what we were
looking for, and more.
DeAnn Rowe, Judy matthews
Dear Mark,
We
have had a marvellous fortnight! The centre of it all has been
our apartment and its location here at St Katherine's. Thank
you for all you do to make everything so welcoming. I shall
write to Renata when I return home. Thanks again!
David & Judith
Dear Renata,
Thank you and mark again for making my grandson and myself so
welcome and comfortable during our 10 days in June. Thank you
for letting us use the drying cupboard - it was a big help.
I hope to be returning again to my "home away from home".
Sincerely,
Gerry R. Drysdale (Mrs John J.)
Dear Renata,
Thank you for another delightful stay at 91 Burr Close. It has
truly become a home away from home. The new microwave and washing
machine worked beautifully, and I made good use of the sturdy
dining table in between meals, writing all my post cards and
Christmas cards. The views from the window were, of course,
superb. I am already hoping to visit in the fall of 2005. I
will let you know when I have dates in mind. Until then, heartfelt
thanks and very best wishes for 2004.
Sincerely,
Jeanie Sherwood
Good
Morning Renata,
Wendy and I have finally arrived back in NZ and I would like
to commend you for the excellent accommodation. the location
is excellent and I would certainly recommend Burr Close to any
other visitor from NZ. My initial problem was that I incorrectly
recorded the phone number for Mark and that gave me difficulties
in making direct connection with him. Apart from that we really
enjoyed our time in London.
Thanks again.
Robin
Dear Renata,
Thank you for providing such a delightful spot in London.
We all enjoyed the facilities greatly. We had plenty of room
and were very comfortable. Location was ideal and i think our
family has seen all the highlights of the town.
Is there a deposit refund on our contract? I did send the first
deposit by money order - the other by Visa. Thank you once again
for such a delightful holiday and I will recommend your apartments
to other friends.
Barb Logsdail
Dear Renata,
We would both like to express our sincere gratitude for allowing
us to use our postponed vacation week at 91 Burr Close. It was
so kind of you to give us credit for the time. We had a wonderful
time and the apartment was perfect. We have now stayed in both
91 and 97 and feel very much at home there.
We hope to visit again soon.
Brian Donnell, George Fontana
Thank
you for such a delightful immaculate place to stay during our
visit here. What an incredible view! It's all been wonderful!
The Kerbers
Dear Ms Neufal
Thank you very much for cheque received today. We had a wonderful
week in London apart from the Thursday when we visited the zoo
the weather was really nice. The apartment was very nice and
your staff very helpful indeed, we hope to take a winter break
without the children.
Yours sincerely
R. Cottam
Hi renata,
Just wanted to get back to you to say thank you so much for
our lovely stay at the Marina. We had such a great time there,
and it was so brilliant to be able to have that late check out
on the last day, It made the trip home a little easier!!!
Please pass on our many, many thanks to Mark for all his help
and assistance with the units, he was so great. Many thanks
again, hopefully we will be back again one day!
Liz and Jessica Tait
Hi Renata,
My father and I had a wonderful stay at 97 Burr Close - November
8-15.2003. This being our second stay at your appartments was
even better than the first stay. The St Katherine's Docks area
has a lot to offer whether eating out or taking an evening stroll.
I always felt safe walking at night in the area. Tower Hill
Underground is just a 10 minutes walk away or you can easily
catch a cab in front of the Thistle Tower Hotel. The nearby
Safeway supermarket caters to the apartment living crowd and
is open late most days. We are planning our next London trip
for 2004 and will contact you.
Please extend my thank you's to Mark.
All the best,
David
Gilchrist
Dear Ms Naufal,
I booked one of your flats in March 2003 and I was highly impressed
by the surroundings but also by the flat. We enjoyed our stay
very much. Therefore I have already plans about coming back
next year. It would also be in March and my question is what
would be the latest date for booking one of your bigger flats
(four people upwards). We are still looking for a fourth person
to join us and the holidays plans have to be settled at work
as well, which will hopefully cause no problems.
Will there be any changes in your prices? If there will be,
could you please tell me how much a flat for four will cost
in March 2004 just for a week.
Best Regards
Maren Brodersen - Berlin
Dear
Renata,
We got back home last night after our London & Paris trip
and have acute jet lag today! I wanted to thank you again for
asking Carol to pick up the flowers for us - it was so nice
of you (not necessary, but very much appreciated!). We really
enjoyed the apartment, it was well equipped with dishes, glasses,
etc. and we loved having the washer & dryer. When I mentioned
in the note I left you that we thought the walk to the Underground
(and bus) was a little far... we know it was not next door,
but we honestly didn't think it was that far. That was the only
problem we had with the apartment, otherwise the marina was
lovely (and so quiet!!!) and it was super having Safeway practically
next door (really nice shop too, I might add). I'd also like
to mention that Ray Skinner is a total delight. He and I had
something in common as it turns out too, he used to work for
British airways and I worked for McDonnell Douglas (who sold
planes to BA). All in all we thoroughly enjoyed Ray. The gentleman
that picked us up on the 10th was also very nice and we let
Ray know that too.
Carol is quite a character too, and definitely an asset to your
organization.... we a a couple of laughs with her on the first
day there when we got to entertain a plumber who came in to
fix the toilet shortly after we arrived. I also want to let
you know one more time how much I appreciated your efficiency
in answering my e-mail enquiry initially and all though the
process of renting the apartment for our vacations. We enjoyed
ourselves in london (as we always do) and we enjoyed the marina
as well.
Best Regards,
Lori & John Magloire
Dear Renata,
We stayed at 91 Burr Close from March 10 to March 16. What an
absolutely delightful apartment! It was spacious, immaculate,
so completely stocked, and had a spectacular view of Tower bridge
and the marina! The previous guests had even left fresh flowers!
Every aspect of our week in the apartment was just a treat!
Thank you for adding so much to our visit to London.
Christine and Rich Kerber
Dear Renata,
I
want to thank you for the discount on flat rental in January.
My friend, Ann, and I had a wonderful time and the flat was
great. Please feel free to give my name and email as a reference.
Hope you are well,
Caroline Burry
Dear Renata,
We have just arrived home after our stay in London at Burr Close.
The location is perfect. I cannot imagine staying in any other
area now. The marina is so secluded, it is like being in your
own private world away from all the hustle and bustle of london
which is available so close should you venture out! We loved
watching the swans and ducks especially the one sitting on its
nest by the Dickens Inn!
Car pick up from the airport went smoothly and even though more
expensive than we thought, I would definitely recommend it especially
for travellers coming in to Heathrow after a long flight. It
made all the difference and we got a nice tour through London
as well. The flat had everything we needed, we didn't even need
to bring over a hairdryer. The Safeway is so close that bringing
in groceries for breakfast and lunch was easy if we wanted to
eat in.
Only one thing I would suggest to make the flat even better
would be a couple of high stools/chairs at the dining room window
to enable guests to take advantage of the lovely view of the
marina!
Definitely will book with you for our next stay in london. As
a returning native Londoner I was surprised to find such good
value for money! Thank you again,
Mrs and Mr George Craig
Dear Ms. Naufal,
I wanted to thank you for making possible the wonderful
holiday we had in 58 Nightingale Court.
My daughter and I thoroughly enjoyed ourselves. The flat was
very comfortable and well appointed.
Mark was very helpful and we hope to visit again next year.
Sincerely,
Angela Myatt
Dear Renata,
Sorry this is so long in coming, but I wanted to let you know
how wonderful our stay in London was and how much we enjoyed
the apartment!
It was a perfect setup for us and we could not have been more
pleased. The apartment itself was great and the amenities allowed
us to be very comfortable. After a long day of sightseeing in
and out of London, it was nice to come "home" to our
little flat. The kitchen was wonderfully outfitted (although
the controls for the microwave were abit dodgy but we managed
fine) so we were able to cook most of our meals. Doing our laundry
was a big plus also. And not being on top of each other, as
we would have been in a hotel allowed us a much better rest
at night. And the location was superb! Very safe, convenient
to the tube, close to groceries. Even internet access in a little
shop nearby. And the marina locale was a bonus.
All in all, it really enhanced our London experience. We had
been there twice before, but this was by far the best of the
lot. We would stay there again in a minute. I only hope it is
still available the next time we get there. Thanks again!
Sincerely,
Ian Drummond
Dear Renata,
Just wanted you to know how wonderful your apartment was and
how much we appreciated being able to stay there. We had a fine
visit to London and got a lot in, but would love to return to
continue the adventure someday soon. Your location is tremendous
and the apartment was most comfortable and well-equipped. The
beds were wonderful, the kitchen great and the TV delivered
the gold medal men's olympic hockey game--perfectly! We hope
it was found in tip-top shape, just as we found it.
I will definitely spread the word to travelling friends here
in New England. There is nothing better than dealing with honest,
straightforward folks. THANKS A MILLION!
Cheers,
Ellen and Scott
