Frequently asked questions

1. How does the chocolate get to the top of the Fountain?
Answer: Inside the Fountain is a specially made stainless steel corkscrew which rotates and brings the chocolate form the base to the opening at the top of the Fountain, then it overflows back down to the basin.

2. What would I do with the Chocolate Fountain?
Answer: The Fountain can be hired for weddings, banquets, brunches, catering events and just about any occasion where you wish to impress your guests.

3. Is this product available throughout the UK?
Answer: The Fountain is available for rent or purchase throughout the UK.

4. Do I have to assemble it myself?
Answer: No, we deliver, assemble and supervise if required. When your event is over we will disassemble and take the Fountain away.

5. How far do you travel?
Answer: Please discuss your event location with us.

6. What kind of chocolate is used in the Fountain?
Answer: Couverature chocolate. We use the very best Belgian chocolate.

7. What is couverature chocolate?
Answer: Couverature is a kind of chocolate which has more cocoa butter than regular chocolate, anywhere from 33% - 38% for a really good brand. This type of chocolate is used as a coating for things like truffles (couverature is French for 'covering' ).

8. How long can the Chocolate Fountain be run for?
Answer: Actually forever, because the Chocolate Fountain acts as a tempering / heating unit the machine will keep the chocolate at a constant temperature so the chocolate never hardens.

9. How many people does each fountain serve?
Answer: The medium sized 29" Fountain serves between 100 - 200 bearing in mind that more chocolate can be added during the event.

10. What can you dip in the Chocolate Fountain?
Answer: You can use strawberries, marshmallows, miniature doughnuts, other fruits, actually anything edible that goes with chocolate, however, we strongly advise against anything crumbly or that easily slides of skewers for the sake of the consistent flow of the chocolate.

11. Can the Chocolate Fountain be used outside?
Answer: The Fountain can only be operated in enclosed areas. This is for two reasons. Firstly because chocolate has such an aroma it will attract flying insects. Secondly the chocolate needs to be kept warm at all times - this can be difficult if there is a breeze of some sort.

12. How much does the Fountain weigh and what re the power needs?
Answer: The medium Fountain is about 38kgs in weight. Our Fountains use a basic three-prong domestic 240v 13 amp outlet, making it very convenient.

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