Knowledge Management Challenges

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knowledge management challenges

challenges

components of knowledge management

In a Knowledge Management Audit, we can assess the relevance and effectiveness of your knowledge management practices.

Knowledge Strategy	Alignment with the demand for knowledge.
Knowledge Assets	Differentiation and stratification of knowledge.
Knowledge Capability	The use of knowledge (know-how) by people and teams to generate knowledge.
Knowledge Processes	The flows and transformations of knowledge between parallel knowledge activities.
Knowledge Organization	The organization and governance of knowledge work.

	The quality and value of knowledge (and intelligence) depend on relevance.
	Knowledge and intelligence that lack relevance can simply add complexity, cost and risk to an organization, without any compensating benefits.

Knowledge Management Audit

veryard projects > kmoi > km challenge > audit

We identify two key challenges of knowledge management - relevance and effectiveness.

relevance
	How are the knowledge assets, capabilities and practices of the organization aligned to the demand for knowledge and the contexts in which it is to be used?

effectiveness
	How is knowledge work shared efficiently and effectively between multiple knowledge workers and teams working independently in parallel?
	How are organization structures and systems aligned to this knowledge work?

Our approach to auditing the two key challenges of knowledge management takes a strategic view of the knowledge capabilities and practices of the organization, in relation to the demand for knowledge. 'Strategy' is considered by us to be not only what-is-intended, but also to emerge as a consequence of what-gets-ignored. Thus in addition to a top-down analysis of knowledge capabilities and practices, we also perform a bottom-up analysis - a detailed look at selected areas of knowledge to identify opportunities for learning and improvement. The combination of top-down and bottom-up enables a detailed review of the alignment between strategy and capability.

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