SOA Insurance

Insurance is an intangible information-intensive service, and this presents particular opportunities for applying SOA concepts at both technology level and at business level. Following our initial survey of the Service-Based Business in Insurance (October 2003), we return to this sector to explore some specific opportunities. We use insurance examples to illustrate general SOA opportunities. Both IBM and Microsoft see the financial industry as a key sector for SOA, and both have a number of ongoing SOA-related initiatives aimed at insurance companies. The SOA-driven logic of these initiatives is now becoming clearer, and we can see growing support for the service-based insurance business.

Publication CBDI Journal December 2004. [Link for Suscribers] [Link for Non-Subscribers]

Fraud / AntiFraud

A collaborative approach to fraud prevention in eGovernment schemes such as smartcard. Written in collaboration with Philip Boxer and Aidan Ward.

Edited extract published as Fraud threatens E-Gov Strategy in eGov Monitor, December 6th 2004. Longer version published as Fraud and Anti-Fraud on the ALCO group website.