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benchmark
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systems engineering for
business process change
measurement and control
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Benchmark

veryard projects > sebpc > performance > benchmark

Benchmarking model

  • Seek ways of improving performance (operational, tactical)
  • Make tactical decisions (e.g. procurement, outsourcing)
  • Contract negotiations (e.g. outsourcing)
 benchmarking process

Problems with benchmarks

Benchmarks encourage vendors to lop-sided development. Independent outfits run performance competitions, and this encourages vendors to put all their energies into improving the particular aspect of performance measured in that competition -- and neglecting other, less easily measured qualities.

In other words, you get what you measure. The benchmarks are not only inadequate as a way of comparing platforms from a user perspective, but pernicious as a way of miscommunicating user preferences back to the vendors.

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This page last updated on November 28th, 2001
Copyright © 2001 Veryard Projects Ltd
http://www.veryard.com/sebpc/performance.htm