I have been working in the Information Technology field since '95, but
remember the old ZX Spectrum, and sitting in Essex University's IT department
playing land the lunar module whilst my uncle tweaked the mainframe...
It
wasn't till I had an Amiga 64, 500 and then a 1200 that I really got bitten by
the bug, it was not long before I got working with DOS based computers, then
came along Windows and Novell which really started me in my present career.
As with all things IT, the studying never stops, as technology moves
forward, we play catch up, constantly updating our certifications,
knowledge and experience. It is a challenge that I enjoy and thrive
on. Being on the bleeding edge... You either love this field or you
get out of it...
Technical Consultant – dealing with all aspects of On Site, Deskside, Telephone Support (1st/2nd/3rd line) Pre-Sales and Post Sales Support; Security of Information Technology hardware, software, communications equipment. Specifying, configuring and installation of Servers, Raptor Firewalls, ACE Servers and Agents, Exchange Servers, Terminal & Citrix Servers,
Routers and Switches, Desktops, laptops, printers, WYSE terminals in networking environments. The Administration of above equipment.
Also Internal Systems Manager, responsible for all internal systems company wide.
Employed as a Support Technician – Field Service Engineering, dealing with all aspects of on site support for Information Technology hardware, software, communications equipment and their configuration and installation. Responsible for On site surveys and installations for ongoing Projects
Employed as Systems Support Analyst – responsible for supporting all IT functions within the Granada Entertainment, Studio Tours, and all Health and Fitness Clubs – 70 plus sites. Dealing with 1st, 2nd line support and Desk side support. Supporting DOS6.2+/Win3.x/Win95 Clients on NetWare 3.12/4.11/5 and NT4.0, LAN and WAN support. New builds, installs and upgrades as well as Helpdesk support.
Employed as the Change Control Administrator for the Forte Change Control and Procurement Helpdesk, as part of the Forte Helpdesk. Responsible for the co-ordination and administration of all changes that had a business effect on Forte Information Technology.
NVQ Level II/III Networking Computer Operation Services/Supervisor Attended and passed the above courses and gained a great deal from those instructing and other course members to enhance own and their skills and abilities.
Developed Lotus Approach Databases to automate information output on
clients records. Constructed basic peer to peer LAN's, before moving
to Novell.
Constructed basic peer to peer LAN's.
DOS based secured stand alone systems.
