Overview 

Overview 

Support Philosophy 

Call Control 

Escalation 

Logistics Management 

 

 
PCS Technical Services Ltd

Overview:   

  • PCS was formed to provide mobile and resident technical resource to the industry.
  • Working only with manufacturers, distributors and VARs, PCS are able to offer a high degree of focus and call management.
  • In certain circumstances, PCS are also able to work in the same manner with corporate clients or organisations with dedicated helpdesk facilities.
Location: 
  • With its head office centrally located in Birmingham, housing all central functions such as administration, accounts, call control, logistics and in conjunction with a distributed engineering force, PCS are able to offer national support services.
Philosophy: 
  • PCS have a philosophy of resource distribution as well as management empowerment.
  • This combined with a wish to keep its business sectors at a manageable size ensures client expectations are met and regularly exceeded.
Future: 
  • Headquarters and manufacturing plant in Web City. Distribution centres in five locations. Sales centres worldwide.
PCS
Technical Services Limited
Beacon House, Hampton Street, Birmingham, B19  3LN 
Phone: 0121 212 1234   Fax: 0121 212 1133
sales@pcs-technical.com
http://www.pcs-technical.com
Copyright © 1997 PCS Technical Services Limited