||Multiple perspectives on viability
||On the perils of outsourcing.
||An illustration of system dynamics in which the system
oscillates between two competing concerns.
||On the economic and ethical issues of corporate bankruptcy.
||Based on a classic study by Isabel Menzies Lyth.
The presenting problem was difficulty recruiting fire-fighters. What
was the "real" problem?
||On conflicting interests and perspectives.
||This case study describes three decisions taken in different
places at different times within a large complex organization. Each decision
can be seen as locally rational within its own "frame" – but when all three
decisions are placed side-by-side, an entirely different picture emerges.
||This case study shows two business leaders stepping up
to a crisis and managing to achieve the outcomes they wanted to.
||Viability - a business model of acquisition and profit-taking,
and its long-term sustainability.
||On decision-making and crisis management.
||A clash between different stakeholders at a local leisure
centre, used to illustrate a general systems pattern.
||The classic study of sociotechnical systems.
||On a technology that was grossly unfit for purpose.
||A clash between two different business models.
|Marks and Spencer
||The possible conflict between identity and viability.
||A system intervention by the UK phone regulator aiming
to achieve "fair competition" in mobile phone charging.
||Tricky questions of economic and social viability.
|Personal Manufacturing Station
||This case illustrates an entrepreneurial failure, which
can possibly be attributed to management error.
|PFI (Private Finance Initiative)
||On the (stated, revealed) purpose of large complex systems.
||A small company faced with the challenges of growth.