organization people technology

organizational behaviour

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This page is intended for Business Computing students at City University in London, following the Veryard Projects and Antelope Projects course in Organizational Behaviour (B126).

The course is specifically designed to connect Organizational Behaviour with Information, Communications and Technology.

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organization people technology

Course Description

veryard projects > business and organization studies  > organizational behaviour > course description


This course aims to provide an introduction to the behaviour of people within organizations, and the behaviour of the whole organizations.

An appreciation of organizations and their behaviour helps to understand, manage, and improve organizations. In the context of a business computing degree, many students may be particularly interested in organizational improvements that are enabled by computing systems. An appreciation of organizations and their behaviour helps to understand how technical systems may support organizations, and also why many technical systems fail to support their host organizations.


This course assumes that you have successfully completed the Foundations of Business course. The Organization Behaviour course builds on these foundations especially in sociology and systems theory. In addition, the course introduces some elementary notions of organizational psychology, and adopts some of the techniques of anthropology for making sense of what goes on inside organizations. Previous formal study of sociology, systems theory, psychology and anthropology are not required.

Students who have not followed our Foundations of Business course are especially recommended to read basic texts on systems theory / systems thinking..

What you will study

The course explores the relationship between Organization and Behaviour.


Practical Side Theoretical Side
For planning, designing and implementing IT solutions for people in organizations ...
... you need to know how people work in organizations
For planning, designing and implementing IT solutions as management support tool ...
... you need to know how management works in organizations.
For running IT projects with people in organizations ...
... you need to know how people work effectively in teams.
Appreciating the business value and human cost of IT systems.

Understanding IT systems as an expression of a particular theory of management.

    IT systems inherit management agenda

    Value of IT systems is only meaningful within a given management agenda.

    IT systems may inherit any political, social or ethical critique of the management agenda.

How to pass the course

The course contains a number of separate topics.  Assignments and exam questions will be based on selected topics. A satisfactory pass can be obtained by demonstrating an understanding of the topic and illustrating it appropriately. Higher marks will be available to those students capable of integrating the topic with other relevant topics, and demonstrating an understanding of its broader context and implications.

organization people technology

Timetable 2002

veryard projects > business and organization studies  > organizational behaviour > timetable

The following timetable applies for the 2002 run of the course.  The 2001 timetable is no longer available.
Week Topic Theme Tutorial Reading
1 Introduction Introduction to some of the key themes of the course. MSI  
2 Making Sense of Organizations The need for interpretation. Techniques and perspectives for analysing organizations. Personal
Manufacturing Station
Hatch Ch 1,2
3 People in Organizations Exploring the inner workings of organizations as systems.  Considerations of subsystems - including large and small groups.  Simple examples of psychological behaviour patterns. Fire Brigade Handy Ch 8
4 Behaviour and Motivation Explaining and influencing the behaviour of people in organizations. WholeFood Distribution Handy Ch 2, 3
5 Leadership and Control How managers organize behaviour. Heathrow
Hatch Ch 11

Handy Ch 4, 5

6 Power and Conflict How organizations behave as collective entities. Political aspects of organizations. Leisure Centre Hatch Ch 9,10

Handy Ch 10

7 Social and Cultural Aspects of Organization How organizations behave as collective entities - continued. Healthcare


Hatch Ch 6,7

Handy Ch 6, 7

8 Technology and Change The relationship between organizations and technology. How and why do organizations adopt or resist technical change? Hatch Ch 5,12

Handy Ch 9

9 Organizational Environment and Strategy Developing the notion of an organization as an open system. Hatch Ch 3,4
10 Conclusion Weaving together some of the key themes of the course. tba

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This page last updated on November 12th, 2002
Copyright © 2001-2002 Veryard Projects Ltd and Antelope Projects Ltd