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Barford Features

Broadband came to Barford on March 17th 2004!

Here are some frequently asked questions (FAQs) and answers (!) to help you get on-line with this technology.

Please note that the Barford Community Website Group (BCWG) cannot recommend using any particular service provider.

Whilst the Group takes every reasonable step to ensure the accuracy of information on this website and presents it in good faith, it is provided purely for information and the BCWG disclaims all liability arising from negligence or otherwise in respect of such information.


  • Q. What does it cost to convert to broadband, and who does it?

    A. You have to get your telephone line set up for Broadband. You choose a service provider, and they arrange for BT to set up your line. Normally no BT engineer will have to call. Depending on which provider you choose, they may make a one-off connection charge, or they may do it for free. Note that you DON’T have to choose BT as your Broadband service provider. And you don’t have to stay with your current internet service provider (although normally your e-mail address would change if you change your provider). There are lots of options on offer and it pays to shop around.

  • Q. I understand that I have to acquire and install a new modem.

    A. Yes, you WILL need a new ADSL modem if you currently use a dial up service. Your service provider will supply one. Again depending on which provider you choose, they may make a charge for this, or they may throw it in for free. If they charge, it will cost around GBP30 to GBP60 depending on the manufacturer.

  • Q. My present modem is internal, so would I have to take the processor back to the supplier?

    A. If your PC is less than about five years old, it will have a USB connection. Your new ADSL modem will probably connect to the USB port. So you don’t have to get inside the computer or take it to the supplier. Your old internal modem will remain inside the computer but will no longer be used.

  • Q. Do I have to do anything else to the telephone circuit? - ie insert a box or something? and if so where do I get it from?

    A. Your new modem should just plug straight into your telephone wall socket. You will also need a “filter” on any non-broadband connection e.g. for your telephone or fax. They each need to be connected via a filter to the wall socket. Filters cost around GBP10 each.

  • Q. Since broadband would be on continuously, would it not be more likely to attract copious quantities of e-mail Spam?

    A. It’s not broadband that attracts spam, it’s the number of people who know your e-mail address! So broadband is neutral as far as spam is concerned.

    But because your internet connection can be “always on” with broadband (note that it doesn’t have to be always on, you can connect and disconnect as you do at the moment if you prefer), you do need to be more careful about people trying to connect into your computer from the outside world. So you MUST have a “firewall” to protect your computer. If your current anti-virus software has a firewall, then it will work with broadband. There are other alternative (and some free) firewall products around.

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The following ADSL providers are recommended by Internet Magazine :

Eclipse Internet
Bulldog Communications
Zen Internet

or use the ADSL guide website to find out more and help make your choice.

If you have any other questions about broadband that you would like to see answered on this page, or any comments on the information given above, please use the "ContactUs" link to get in touch and we will try to answer them.

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